Job Tracker
Give every customer a live tracking link. They see the current stage, review the clearing plan, pay invoices, and get notified at every step. Zero "how's my property coming?" phone calls.
Mastiff Free · $0 forever · No credit card
Customer tracking portal — desktop and phone, captured from the live product.
The problem
Every status call pulls someone off a machine. Give customers the answer before they ask — especially the landowner who lives three counties from the property.
Without Mastiff
With Mastiff
How it works
A tracking link is automatically generated. No setup needed. Every job gets one.
Share via email or SMS with one click. The customer bookmarks it and checks back whenever they want.
As your team drags the job through stages on the board, the tracker updates in real time. Notifications go out automatically.
The customer reviews the plan, pays invoices, and leaves a Google review. All from the same link.
Capabilities
Every job gets a unique tracking URL. Send it to the customer via email or SMS. They check progress anytime without calling you off the machine.
Customers see exactly where the job is: Scheduled, Mobilized, In Progress, Final Walk, Complete. The visual progress bar updates as your team moves the job forward.
The clearing plan appears right on the tracking page. Customers review, comment, and approve without downloading an app or creating an account.
Invoices show up on the tracking page with a pay button. Customers view line items and pay deposits or balances right from their phone.
Automatic notifications when the job moves to a new stage. "Your crew mobilizes Tuesday." "Twelve acres down, eight to go." Customers stay informed without asking.
When the job is marked complete, the tracker prompts the customer to leave a Google review. Automated follow-up builds your reputation.
The walkthrough and signature captured before work close out with a completion report — after photos posted right to the customer's tracking page. The property's condition is documented both ways, start to finish.
FAQ
Mastiff's job tracker gives every job a unique tracking URL that you share with your customer via email or SMS. Customers can check the real-time status of their clearing job at any time, see the plan and progress photos, view invoices, and pay balances, all without calling your crew.
Yes, Mastiff provides a customer-facing tracking page with a visual progress bar showing exactly where the job is, from Scheduled to In Progress to Complete. Customers get automatic notifications when the job moves to a new stage — which matters most for landowners who live nowhere near the property.
Mastiff's tracking page is a full customer portal. The clearing plan appears directly on the page for review and approval. Invoices show up with a pay button so customers can view line items and pay deposits or balances right from their phone, all in one place.
Mastiff automatically sends email and SMS notifications to customers when their job moves to a new stage. Customers stay informed throughout the process without your team needing to manually send updates, saving time and improving the customer experience.
Customer tracking unlocks with a paid plan. Start with one active job on Free, then attach a card and try the full tracker for 7 days.
1 active job + 1 active quote free forever