Condition Reports
A check-in walkaround before the machines move and a check-out walkaround when they leave — photos, damage notes, and the customer's signature captured on the crew's own phone, right there on the tract. The argument you don't have is the one that pays for itself.
Mastiff Free · $0 forever · No credit card
The problem
Three weeks after the job, a call: the gate is bent, the culvert is crushed, there are ruts by the barn. Maybe it was you. Maybe it was the well driller. You have no photographs and no signature, so it doesn't matter who was right — you're paying for it or you're losing the customer.
Without Mastiff
With Mastiff
How it works
Open the crew link and start the check-in walkaround. Photograph the gate, the fence line, the culvert, the approach — anything a machine could be blamed for later.
Damage notes ride with the photos. The bent gate you found is documented as found, before anybody suggests you found it with a trailer.
The landowner signs on the same phone the crew is holding. No email round-trip, no portal login — a signature at the gate while you're both standing at it.
The check-out walkaround does the same in reverse and closes the loop. Two signed walks bracket everything that happened on the property.
Capabilities
Photos are the record. A walkaround carries as many as the site needs, and they file to the job rather than living on whichever phone happened to be there.
The customer signs on the same device at check-in, which is why the flow lives on the crew link and not behind a customer login. Signed reports are terminal — they don't get quietly edited afterwards.
Two walks, before and after, each with its own photos and signature. Between them is a documented account of the condition your crew took on and the condition they left.
Reports live on the job record with the quote, the takeoff, and the time entries — so three weeks later the whole story is in one place instead of four phones.
The walkaround runs on the same offline-capable crew link as everything else. A property with no bars is exactly where you most want the photographs.
Send the signed report with the final bill. A documented before-and-after settles most disputes before they start and makes the deposit conversation short.
FAQ
The customer or whoever's meeting your crew at the gate, on the crew's own phone at check-in. That's why it lives on the work link rather than behind a customer login — the signature happens on the tract, with both people standing there.
Do the walkaround anyway. The photographs and the timestamp are the bulk of the value; the signature strengthens it. An unsigned report with dated photos is still far better than a memory.
Yes. Condition reports run on the same offline-capable crew link as the timer and the checklist, so the photos and notes are captured on the phone and sync when signal returns.
That's what it's for. A dated, photographed, signed record of the site before your machines arrived — and another of how you left it — is the difference between arguing about a bent gate and pointing at it.
Two walkarounds and a signature at the gate — the cheapest insurance in this trade, taken on the phone your crew already has.
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