Handbook

Your operation's know-how, out of everyone's head

The Handbook is a knowledge base built into Mastiff — SOPs, machine guides, onboarding, and safety docs as rich-text pages, sorted into folders and searchable by the whole crew. Written once, read by everyone.

Mastiff Free · $0 forever · No credit card

The problem

Your best process lives in one person's memory

When the know-how isn't written down, every new hire relearns it the slow way — and every veteran who leaves takes it with them.

Without Mastiff

  • Machine know-how lives in one veteran operator's head
  • SOPs scattered across Google Docs, texts, and sticky notes
  • New hires ride along for weeks because nothing's written down
  • Every operator greases the head a little differently
  • The one guide you need is buried in someone's inbox

With Mastiff

  • Every SOP, machine guide, and training doc in one place
  • Folders and pinning so the right page is one click away
  • Search that finds the answer from the cab
  • Draft in private, publish when it's ready
  • Read access for the whole crew, editing locked to managers
  • New hires onboard from your operation's actual process

How it works

From setup to done.

01

Write your first page

Open New Page, give it a title, and write in a familiar rich-text editor — headings, lists, links, and checklists. Mastiff saves it with a clean URL.

02

Sort into folders

Group machine guides, SOPs, onboarding, and safety into folders. Pin the pages the crew opens every day so they sit right at the top.

03

Publish for the team

Keep a page as a private draft while you write it, then publish when it's ready. Every role can read what's published; editing stays with managers.

04

Onboard from it

New hires learn from the same guides your veterans wrote. The operation's process stops living in one person's head and starts training the next one.

Capabilities

Everything in the box.

  • Rich-Text SOPs & Guides

    Write procedures with headings, checklists, and links in a familiar editor. Formatting stays clean and safe because every page is sanitized on save.

  • Folders That Keep It Findable

    Organize pages into folders — Machines, Site Prep, Onboarding, Safety, whatever your operation needs — so the right guide is never more than a click away.

  • Search Across Every Page

    Find the answer from the cab. Search runs across page titles and content, so the grease interval or track tension spec you need surfaces in seconds.

  • Pin What Matters

    Pin the pages your crew opens daily and they float to the top of their folder. The pre-trip checklist never gets buried under last quarter's memo.

  • Draft, Then Publish

    Work on a page privately as a draft, then publish it when it's ready. Half-written procedures never reach the field before you mean them to.

  • Read for Everyone, Edit by Permission

    Every built-in role can read the Handbook. Creating and editing pages is gated to owners and managers, so your documented process stays authoritative.

FAQ

Common questions.

What is the Mastiff Handbook?

The Handbook is an internal knowledge base — a wiki — built into Mastiff. Keep your SOPs, machine guides, training, and company policies as rich-text pages, organized into folders and searchable by your whole crew, instead of scattered across Docs, texts, and memory.

Who can read and edit Handbook pages?

Every built-in role can read the Handbook, so the whole team has the guides they need. Creating and editing pages is gated to owners and managers (the same permission that controls account settings), which keeps your documented process authoritative.

Can I organize and pin pages?

Yes. Group pages into folders and pin the ones your team opens daily so they sit at the top. Pages can stay as private drafts while you write them and only appear for the crew once you publish.

Is it good for onboarding new operators?

That's the point. Write your walkaround, greasing, and shutdown steps once, and every new hire learns the same way your best operator works — without weeks of ride-alongs or knowledge walking out the door when someone leaves.

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Get your operation's know-how out of everyone's head

The Handbook is built into Mastiff. Start free, write your first SOP in minutes, and give your crew one source of truth they'll actually use.

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